Incident resolved
The issues customers reported with new EBSCOhost and new EBSCO Discovery Service interfaces are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Time posted
Nov 19, 17:34 UTC
Components affected: EBSCO New UI
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This incident has been open for 25 mins 5 secs.
Incident Start Time: Nov 20, 2024 07:50:30 AM -07
Affected Components: Publisher or vendor issue, OpenAthens Federation
Incident Status Updates
Identified
IEEE Xplore has reached out to customers regarding their certificate expiry:
"The current security certificate IEEE Xplore uses for Shibboleth/SAML is set to expire on Thursday, 16 January 2025.
Corporate (Single Sign On) and Shibboleth federation customers who currently interact with IEEE Xplore via SAML/Shibboleth will need to start using the new security certificate from Thursday, 16 January 2025, onwards."
OpenAthens is working with IEEE to get this certificate updated centrally; no customer action is required.
Ticket number(s): OASD-31906, OASD-31900, OASD-31890, OASD-31897, OASD-31906
Posted on Nov 20, 2024 at 07:50:30 AM -07 (25 mins 5 secs ago)
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