Communication skills are an important component in patient teaching. Here are some Web resources:
Effective Communication Tools for Healthcare Professionals The Health Resources and Services Administration offers a free, online course on methods to improve patient-provider communication. See their Effective Communications Tools for Healthcare Professionals for more information and to register.
Communicating with Patients: A Quick Reference Guide for Clinicians
This guide from a multidisciplinary team provides practical strategies on how to communicate with patients in today’s clinical environment.
Plain Language: A Promising Strategy for Clearly Communicating Health Information and Improving Health Literacy
The document from the U.S. Department of Health and Human Services provides a brief summary of topics on plain language and how plain language affects adults' understanding of health information.
Medication Therapy Management (MTM) is a patient-centric and comprehensive approach to improve medication use, reduce the risk of adverse events, and improve medication adherence. A new tool in the AHRQ Pharmacy Health Literacy Center – Health Literacy Tools for Providers of Medication Therapy Management – identifies health literacy tools that can improve communication with MTM beneficiaries and other pharmacy patients.